The promotion entry code is a 5 or 6 digit code that was printed on the original promotion entry card or competition invitation.
The redemption code is a special code or password that was sent to you advising that you have won. This may have been sent via SMS or email.
If you cannot find you promotion card or redemption code you need to email the promotion organisers click here.
Please allow 10 business days from the time you completed your form. If 10 business days have lapsed you can email the promotion organisers click here.
All prizes are presented in the promotion terms and conditions.
If your question is not answered above and you have read the promotion terms and conditions are still experiencing trouble you can email the promotion organisers click here.